Feedback from previous guests about their experience.
64%
liked the hotel and would stay again
Great location
Convenient
Inconsistent service
Limited dining options
6.4/10
Nice
Rooms
6.0
Location
8.0
Service
7.0
Dining
5.5
Guest reviews
6.4/10
based on 4 reviews
7.9
7.9/10 based on 241 reviews
J.
United States,
March
2024
7.4/10
Although the housekeeping staff seemed lazy and the rooms weren't initially clean, they were working on fixing issues like torn window screens and broken fittings. The city view from the room was a plus point despite the initial cleanliness issues.
Rooms
7.0
The housekeeping staff was not very diligent in cleaning initially, but they were working on improving. The city view from the room was a highlight.
Service
8.0
The staff, especially Ankita Goswami at reception, provided excellent service. However, some areas like efficiency need improvement. The personal touch in checking the breakfast menu was appreciated.
Location
8.0
The hotel's location near the IT hub of Hyderabad is convenient, but noise from the top-floor nightclub 'Over The Moon' may be a downside. Close proximity to shopping streets and party places is a significant advantage.
Dining
7.0
The dining options were decent, though more international cuisine choices would have been appreciated. The emphasis on Indian cuisine was noted.
Facilities
7.0
Various facilities like room service, car hire, and shuttle services were available. However, there were ups and downs in overall facility experiences.
Tony
United Kingdom,
February
2024
6.0/10
The hotel has some room for improvement with ongoing renovation work visible like torn window screens and broken fittings. The odor in the rooms resembles those of less than ideal lodges in Vijayawada. On the bright side, the hotel is centrally located, close to key spots in Hyderabad, but noise from the top-floor night club 'Over The Moon' can be bothersome.
Rooms
6.0
The rooms need renovation work, but they are working on it. The smell in the rooms is not pleasant, reminiscent of lodges in Vijayawada.
Service
7.0
The staff, although friendly, could benefit from more experience in the hotel industry. Some encountered rudeness from the receptionist.
Location
8.0
The hotel's location is very convenient near the shopping street and nightlife districts in Hyderabad. However, issues like late-night noise and maintenance concerns may affect the stay.
Dining
5.0
The dining options are predominantly Indian-focused, leaving less variety for international guests. The quality may not justify the prices charged.
Facilities
5.0
The facilities need attention, especially in the dining experience and room amenities. Limited spread and inconsistent quality may disappoint guests.
James
United Kingdom,
June
2023
6.8/10
The hotel's rooms could use some renovation as I noticed torn window screens and broken fittings, although they have started working on improvements. The smell was not pleasant, reminiscent of less-than-ideal lodges in Vijayawada. On the upside, the location is superb, close to shopping malls and convenient for exploring Hyderabad.
Rooms
6.0
The rooms need renovation but are being worked on.
Service
7.0
The staff was helpful but could enhance their customer service approach.
Location
9.0
The hotel's location in Jubilee Hills is absolutely convenient and close to shopping areas.
Dining
5.0
The dining experience is very centralized on Indian cuisine, which may not cater well to international guests.
Facilities
7.0
The hotel offers basic facilities but nothing extraordinary.
Great location
Inconsistent service
Geoffrey
United Kingdom,
May
2023
5.8/10
The hotel offers rooms with basic amenities, but there were cleanliness issues with a strange odor lingering. The location is good with traditional touches but a bit far from main attractions. The service was a mix of unfriendliness and some standout helpfulness. The dining options were average.
Rooms
5.0
The rooms provided all basic amenities but cleanliness was a concern.
Service
6.0
The service had unfriendly instances but also some exceptional help from staff like Ankita Goswami.
Location
7.0
The hotel is situated in the premium Jubilee Hills area with a touch of old Andhra tradition.
Dining
5.0
The dining experience offered a few options but could be improved.